MediaHostNet.com - Total Solution for Your Hosting Need

Home

Hosting Plans

Network

Manual

F. A. Q.

Dedicated Server

Reseller

Our Clients

Terms of Use

About Us

Contact

Tell Your Friends

Bookmark Us

Webhosting Frequently Asked Question

What platform or operating system (OS) does MediaHostNet use?
Our servers run Apache Web server over Linux (UNIX).
What resources do I need to use MediaHostNet's web hosting services?
If you are viewing this page, then you have all that is required to take advantage of MediaHostNet's services - a computer with the Internet connection.
Does MediaHostNet offer dial-up access to the Internet?
No, you will need to contact your local Internet Service Provider (ISP) for local dial-up access to the Internet.
Does MediaHostNet offer 24 hour technical support?
Yes! We offer 24 x 7 x 365 always-on support via email, and telephone support Monday through Friday 9 am to 5 pm.

We're proud of our dedicated team of qualified support technicians, who are ready to tackle any problems you might be experiencing at any time of the day or night. On average, we resolve technical support questions within 1 hour.
What kind of connection does MediaHostNet have to the Internet backbone?
The data center has connections to many different Internet backbones including UUNet, Sprint, Cable and Wireless, CRL, Qwest, Exodus, Agis and Net Axs. We also have private and direct peering DS3's set up between our location and that of American Online and PSI-Net. The data center also operates its own DS3 to Mae East to peer with many of the smaller Tier One providers as well as operating another DS3 to the ATM switch located there.
More information about our Network Operation Center can be found here.
Does MediaHostNet also design web pages?
MediaHostNet does not offer web designing services. However, we are happy to send you a list of web page designers and consultants that have been recommended by our customers

Please fill in this form for more information.
What is the typical MediaHostNet server configuration?
MediaHostNet's minimum server configurations are Dual Intel Pentium II or Pentium III machines with Ultrawide SCSI HDD. Unlike many of our competitors who employ inexpensive IDE drives, our Ultrawide SCSI hard drives ensure superior server performance and reliability.
How do I transfer my domain name to your host?
We will assist you in transferring your domain name. You'll need to change your Name Servers/DNS at your registrar to the ones that we have provided for you. Please fill in this form for more information.
How long does it take to transfer my domain name?
Once you've made the appropriate changes to your nameservers/DNS, the updates usually take effect within 48 to 72 hours.
Does MediaHostNet offer a shopping cart?
MediaHostNet offers Akopia Interchange™. Akopia Interchange™ has evolved rapidly over a period of years. Its robust feature set meets the needs of even the most demanding e-commerce applications. Interchange provides the functionality that leading edge companies want, while providing the flexibility and return on investment they demand. Akopia Interchange™ is designed to give businesses the freedom to mind their own business.

A partial feature list includes:make it easier for customers to shop and purchase by strategically categorizing your products and describing their attributes; entice customers by dynamically offering complementary, enhanced, or promotional products; keep site content fresh and accurate by easily editing product descriptions and uploading images, and more.

And you can manage your store/e-commerce with our Advanced Control Panel.
Can I securely accept credit card information through my web site?
We provide SSL (secure socket layer) to allow users of your site to submit credit card information with confidence, knowing that it is being transmitted safely and securely through the Internet. Please fill in this form for more information. information.
Is it possible to process credit card transactions in real time?
You need three things to process the credit card payments in real time:

1) A merchant account
2) A real-time credit card processing account
3) A shopping cart that supports your choice of a real-time credit card processing solution.

Please fill in this form for more information.
Does MediaHostNet provide any database solutions?
MediaHostNet supports mSQL and MySQL.
What statistical package does MediaHostNet offer?
All MediaHostNet plans include Webalizer. Also, you have access to raw access logs and are free to use the statistical packages of your choice.
Do you offer any ready-to-run cgi-scripts?
Yes, MediaHostNet offers several ready-to-run cgi-scripts. These scripts include FormMail and cgiemail (for emailing form results), Guestbook, WWWboard (bbs), and guest counter. We're always on the lookout for other reliable and popular cgi-scripts to make available to our customers.
Will you help me install software/CGI scripts?
Yes, we can help you install software/CGI scripts. The actual fee depends on the complexity of the installation.
Does MediaHostNet allow cronjobs?
MediaHostNet may allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please fill in this form, so that we can arrange set-up.
Does MediaHostNet support Microsoft FrontPage?
MediaHostNet will install the necessary extensions for you to use FrontPage and is happy to answer your questions related to the use of these extensions. FrontPage extensions are needed to enable you to publish your site with FrontPage, and to run the tools supported by FrontPage: WebBots, ToDo Lists and the FrontPage/Explorer interface.

MediaHostNet does not support problems and questions directly related to the use of FrontPage itself. Instead, we will direct you to Microsoft's FrontPage Technical Support.
What version of FrontPage does MediaHostNet support?
We support FrontPage 2000, 98 and 97.
Are there any content restrictions?
We do not host host Warez, Adult, or MP3 sites. We are a family-friendly host. Nothing illegal, illicit, or of an adult-nature is allowed. Please read our terms of service agreement for further information.
What if I want to upgrade my website?
You may upgrade or downgrade your web hosting package at any time. You will be required to pay the difference in the setup fee for your current plan, and the plan you are upgrading to, should you decide to choose a larger plan. You will then pay the new monthly fee for the new account package that you select.

Comment & Response at : webmaster@mediahostnet.com